The digital entrance door to your clinic
The digital workplace for your patients
Self-CheckIn, data protection-compliant call, intelligent patient guidance system and more
From appealing patient terminals to modern waiting room management and automated guidance systems to digitally supported patient education: the OPASCA InClinic Solution are modular in design, so that the individual features can be combined to meet your individual requirements. Multilingual and intuitive user interfaces break down linguistic language barriers and fear of contact, even for people who are less tech-savvy and quickly lead to a high acceptance and application rate. The use of modern technology as a staff-independent source of information sources for your patients and visitors not only supports an attractive external presentation, but also promotes satisfaction and transparency. The automated data synchronization with your clinical information system (HIS) on the basis of standardized interfaces and secure communication protocols consolidates the information from fragmented IT structures with multisystem data streams into a semantic data model. With OPASCA InClinic Solution you reduce administrative activities on the staff side through automation and digitization, thus saving costs and achieving a better utilization of your resources, e.g. through less paper printouts, less overtime, less idle time and higher adherence to schedules.
The Welcome Terminal welcomes your visitors and patients with and without prior registration and supports them at the beginning of their treatment path in the clinic. The configuration is based on your hospital workflow: from the pure provision of information, guidance and recording of basic information from the health card (Patient Registration) or a patient photo (PhotoIn) to queue systems (queuing) to admission management and emergency information. The content can also be set up in several languages in order to overcome language barriers and make it easier to understand. Widen staff bottlenecks, eliminate shortages and significantly reduce waiting times for your patients.
Like a clinical workstation, the Patient Desk provides your patients with access to the information concerning them and enables structured data recording: whether master data management, self-history, clarification or the completion of forms with a final digital signature and automatic storage in the data management system. Standardized data communication with the HIS is used to compare and transfer case-related information. Data quality is increased, personnel resources are relieved, costs for paper printouts, among other things, are saved, waiting times are shortened, and treatment is optimally prepared. You have more time for the patients who need your special attention and care, while at the same time promoting the autonomy of those patients who take advantage of the digital offering.
Patient CheckIn & CheckOut is available in multiple languages and promotes the sovereignty of your patients of all ages. With the Patient Passport (provided as a QR code on paper, as an RFID card, or in the Patient Companion app), your patient logs in independently at the CheckIn terminal and thus avoids possible waiting times at the registration desk. The easy-to-understand feedback provides up-to-date information on scheduled appointments, times and treatment locations. The information is provided via an automatic data comparison between the identification ID of the Patient Passport and the patient ID in your HIS/ROKIS. At all integrated workstations, you can track the current presence and whereabouts status of your patients in line with the appointment schedule. Patient Request and AutoCheckIn ARIA Connect (only available for ARIA® users) complement the digital registration process.
Protecting personal data is of utmost importance. Patient Calling, in conjunction with the Patient Pass, offers you a convenient and legally compliant way to call your patients in the public waiting area while maintaining their privacy. At the same time, you rule out confusion due to frequently occurring, incorrectly or mispronounced names. Patient Calling is triggered at the touch of a finger from all integrated workstations. The color-number combinations of the Patient Passes are displayed on the Information Board, together with the call destination. The output is visual and audible, with a choice between a beep and full voice output. If required, the call can be escalated to other integrated waiting areas. When using the Patient Companion App, the call can also be made via smartphone.
Finding the way to the appointment destination quickly and without detours not only promotes optimal resource utilization and prevents idle time, but also ensures employee and patient satisfaction. Patient Navigation uses the data protection-compliant Patient Pass to guide your patients and visitors either automatically from the Welcome Terminal to the selected specialist area or call-controlled via Patient Calling in the waiting area directly to the treatment room. The easy-to-understand navigation can be done via the strategically placed navigation screens or via the Patient Companion App on your patient's smartphone. Your patients' orientation is optimally supplemented by the Patient Guide, especially in highly frequented, spacious areas: Static signposts are supplemented with dynamic information and provide transparent and easy-to-understand information. The easy-to-understand navigation can be done via the strategically placed navigation screens or via the Patient Companion App on your patient's smartphone. Your patients' orientation is optimally complemented by the Patient Guide, especially in highly frequented, spacious areas: Static signposts are supplemented with dynamic information and provide transparent and easy-to-understand information.
The call and waiting room management of InClinic Solutions is also available as an implementation without installation effort: RapidCall offers with the RapidCall Combi terminal both the contactless Patient CheckIn and, via the integrated Information Board a comfortable possibility to call up your patients in the public waiting area via the Patient Pass in compliance with data protection regulations. After the one-time registration at the registration, you can control the flow of patients conveniently and with low-contact directly from the workstation. The call takes place simply by touch from the appointment overview which combines the information about your patients' whereabouts and status with the scheduled appointments from the HIS/ROKIS. Needs-oriented call destinations such as treatment and examination rooms can be integrated into the RapidCall solution.
Admission, treatment, discharge and transfer management
The OPASCA Patient-App "Patient Companion"
Efficient processes in inpatient admission
The individual features of the Workflow Suite can be individually combined with each other to digitally map your clinical processes in the best possible way and to relieve your resources through automation. In connection with your HIS, data exchange is standardized and secure.
