Patient Request & Reception Call is part of the Workflow Suite.

As a complementary extension to Patient CheckIn & CheckOut, you enable your patients to make simple requests for appointments or prescriptions during self-check-in. These are forwarded directly to the Operator Terminal at the reception desk and can be processed in a structured manner while your patient waits to be called for an appointment.

Reception Call can also be used by the specialist staff to transmit a corresponding request to the patient: If you would like to speak to the patient in person, he will receive a corresponding notification at the next interaction at the CheckIn Terminal that he should contact the reception.

Your benefits

For your patients:

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Increase autonomy through independent interaction options
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Reduction of language barriers through multilingual user interfaces promotes understanding and trust
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User-friendly, intuitive user interface quickly dissolves reservations among people who are less techsavvy and results in high user acceptance
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Reduction or avoidance of waiting times increaces satisfaction

For the professional staff:

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Relief for specialist staff through structured recording and plannable processing of patient-specific concerns
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Greater flexibility in the event of unscheduled circumstances
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Increase in the degree of digitization through automation of repetitive, administrative and analog activities
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More effective preparation of treatments and optimization of processes through early, structured and complete provision of information

The digital patient assistant for appointment and prescription requests.

The individual features of the Workflow Suite can be individually combined with each other to digitally map your clinical
processes in the best possible way and to reduec your workload through automation. In connection with your HIS/OIS,
data exchange is standardized and secure.

Functions

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Staff-independent take up of requests via the CheckIn Terminal
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Multilingual and intuitive operation
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Automatic forwarding for processing
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Request for the patient to come to the reception digitalliy forwarded to be shown on the CheckIn Terminal at only a finger touch

Patient Request & Reception Call is part of the Workflow Suite.

Your benefits

​The digital patient assistant for appointment and prescription requests.

Functions

The digital patient assistant for appointment and prescription requests.