Admitting a patient to a clinical facility is a multi-step process that requires a lot of administrative work. Especially in times of staff shortages, this can result in long waiting times. Benefit from OPASCA's expertise by using the potential of digitalisation to optimise patient admissions for inpatient, pre-inpatient and outpatient stays and make them more effective. The InClinic Solution was developed in Germany and represents the gold standard for the digitalisation of patient management. It guarantees various added values for healthcare professionals and patients by ensuring that patients and clinical staff are ready for treatment on time, so that the entire clinical process can be carried out safely, efficiently and successfully. Our solutions support the patient flow from patient registration through to queue management and patient call-up.
The OPASCA InClinic Solution has a modular structure to optimise the digital mapping of your clinical processes and relieve your resources through automation. It can be customised according to your requirements. In conjunction with your HIS and optionally also with the telematics infrastructure, data exchange is standardised and secure.
As soon as your patient enters the clinic, the first point of contact is established. They can select their request at the Welcome Terminal and draw a waiting marker. This is where patient flow management begins.
Once in the waiting room, patients are entertained via a screen and called into the treatment room by the specialist staff in compliance with data protection regulations.
The patient checks in with their waiting token in the relevant department. The specialist staff receive information on the patient's presence status and prepare the next call.
Every patient goes through a certain process as soon as they are admitted to a clinic. This process varies from facility to facility, but generally remains the same. At OPASCA, we have taken a close look at the patient flow and developed digital solutions that relieve your staff during patient admission and make the entire process more efficient.
The automation of repetitive processes processes is an important key to reducing the workload of specialised staff.
The InClinic Solution from OPASCA enables more efficient working methods and high treatment standards.
InClinic Solution by OPASCA is a scalable, sustainable and integrative platform solution for all hospital sizes.
OPASCA overcomes language barriers and develops automated workflows with a utilisation rate of 100%.
Source: Focus Gesundheit, Die große Klinikliste 2024
Katharinenhospital Stuttgart‘OPASCA enables us to work much more efficiently and achieve high treatment standards in a smooth and standardised working atmosphere.’Prof. Dr. M. Münter, Medical Director
Universitätsklinik Tübingen‘The OPASCA solution has integrated perfectly into our processes. We can concentrate on what is important to us: our patients.’ Prof. Dr. D. Zips, Former Medical Director
Clinic Donaustadt Vienna (AU)‘Having more time for our patients - that's what the OPASCA solution has enabled us to do’Prim. Dr. Andrea Reim, Board member
Patient Registration offers digital, automated patient admission to the hospital. This is done by registering with the health card at the OPASCA Welcome Terminal without the need for staff. Patients without a health card can also choose from up to 8 queues and then receive a waiting badge with instructions on the next steps.
The connection option for external audio devices (e.g., smartphone or tablet) to play music from personal devices. Additionally, the integration of internet music streams allows for an even wider selection of music and more personalized patient entertainment.
Shorten the perceived waiting time of your patients and make entertainment content or information available digitally and centrally. The data protection-compliant patient call is also issued via the OPASCA Information Board provides both acoustic and visual information.
The integration of Internet streams such as TV channels into the infotainment expands the range of entertainment for waiting patients. Web streaming and Internet access or an alternative must be provided by the customer.
Supplementing the infotainment offering with additional, customised content such as treatment processes, team presentations, information on special consultation times or information videos. Content must be provided by the customer.
Data protection-compliant patient call resolution based on the individual waiting number of the Paper Pass, which is issued by Patient Registration at the Welcome Terminal (alternatively, it can also be issued manually). It is provided as a desktop app on the customer‘s own PC.
The patient registers completely autonomously at the OPASCA CheckIn Terminal at the destination of their treatment. To do this, they scan the QR code on their waiting badge, which they have previously received at the Welcome Terminal via Patient Registration. Patient CheckIn InDepartment gives the patient automated feedback on their registration with information on the next steps.
Greater efficiency, safety and satisfaction for staff and patient satisfaction are always the focus of our OPASCA solutions. Get in touch with us and our experts will be happy to advise you individually and without obligation.
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